SHIPPING POLICY

FREE SHIPPING ON ALL ORDERS OF $200 OR MORE!

  • $8.00 for orders up to $100

  • $11.00 for orders from $100.01 to $199.99

  • FREE Shipping for orders of $200+ (to a single address.)

  • FREE in-store pick-up.

 

All jewelry is shipped in gift boxes.  

Ordered items will be shipped USPS (United States Postal Service) Insured Priority Mail. Orders over $200 will require a signature upon delivery. An email will be sent with the tracking number. Items will be shipped to the "shipping address" indicated on the invoice.

Standard items will be shipped within 7-10 days of receipt of order. Special order or customized items add additional production time of approximately 2-3 weeks and an email will be sent with an estimated ship date as soon as the order has been reviewed. If an item is out of stock, we will contact you by phone or e-mail and inform you of the approximate ship date.

RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

A request for return or exchange authorization must be received within 7 days of the receipt of your item(s). Contact us via phone 508-394-3637 or email info@yarmouthjewelers.com to make the request. Once the request has been received, you will be provided with an authorization code to use on your shipping label. No credit or exchange will be issued without prior authorization.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned:
* Gift cards
* Some health and personal care items

* Special orders or items customized by engraving or other methods of personalization

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@yarmouthjewelers.com.

Shipping
To return your product, you should mail your product to: 1086 Route 28, S Yarmouth, MA, 02664, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

PAYMENT METHOD

PayPal is our preferred payment method. We also currently accept all Major Credit Cards and Debit Cards for online orders (the cards must have a US or Canada address as a billing address).